{"id":81141,"date":"2025-10-26T10:04:05","date_gmt":"2025-10-26T10:04:05","guid":{"rendered":"https:\/\/matikuld.ee\/return-of-goods\/"},"modified":"2025-11-13T11:45:02","modified_gmt":"2025-11-13T11:45:02","slug":"return-of-goods","status":"publish","type":"page","link":"https:\/\/matikuld.ee\/en\/return-of-goods\/","title":{"rendered":"Return of goods"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"81141\" class=\"elementor elementor-81141 elementor-110976\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00b01 e-flex e-con-boxed e-con e-parent\" data-id=\"9f00b01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00b02 elementor-widget elementor-widget-breadcrumbs\" data-id=\"9f00b02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/matikuld.ee\/en\/avaleht\/\">Avaleht<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f00b03 e-con-full e-flex e-con e-child\" data-id=\"9f00b03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00b04 elementor-widget elementor-widget-heading\" data-id=\"9f00b04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return of goods<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f00b05 e-flex e-con-boxed e-con e-parent\" data-id=\"9f00b05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00b06 elementor-widget elementor-widget-text-editor\" data-id=\"9f00b06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to exchange or return products ordered from our e-shop within 14 days. The 14-day period starts from the day you receive the goods.<\/p><p>To start a return, fill in the application below. After submitting the application, we will send you an email with further instructions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00b07 elementor-widget elementor-widget-shortcode\" data-id=\"9f00b07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wbte-ewb-withdrawal-form wbte-ewb-form--guest\">\n\n\t\n\t\n\t\n\t<form method=\"post\" class=\"wbte-ewb-form\" id=\"wbte-ewb-withdrawal-form\">\n\n\t\t<!-- Order number -->\n\t\t<p class=\"wbte-ewb-form-row form-row form-row-wide\">\n\t\t\t<label for=\"wbte_ewb_order_number\">Order number&nbsp;<abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\n\t\t\t<input type=\"text\" name=\"order_number\" id=\"wbte_ewb_order_number\" class=\"input-text wbte-ewb-guest-order-number\" value=\"\" required aria-required=\"true\" \/>\n\t\t<\/p>\n\n\t\t<!-- Billing email -->\n\t\t<p class=\"wbte-ewb-form-row form-row form-row-wide\">\n\t\t\t<label for=\"wbte_ewb_guest_email\">Billing email address&nbsp;<abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\n\t\t\t<input type=\"email\" name=\"email\" id=\"wbte_ewb_guest_email\" class=\"input-text wbte-ewb-guest-email\" value=\"\" required aria-required=\"true\" \/>\n\t\t<\/p>\n\n\t\t<!-- Reason -->\n\t\t<p class=\"wbte-ewb-form-row form-row form-row-wide\">\n\t\t\t<label for=\"wbte_ewb_reason\">\n\t\t\t\tReason for withdrawal\t\t\t\t\t\t\t<\/label>\n\t\t\t<textarea name=\"reason\" id=\"wbte_ewb_reason\" class=\"input-text\" rows=\"4\" ><\/textarea>\n\t\t<\/p>\n\n\t\t<p class=\"wbte-ewb-form-description\">\n\t\t\tEnter your order number and billing email to start. If your details match our records, you will receive an email with further instructions.\t\t<\/p>\n\n\t\t\n\t\t<!-- Hidden fields -->\n\t\t<input type=\"hidden\" name=\"wbte_ewb_action\" value=\"submit_withdrawal\" \/>\n\t\t<input type=\"hidden\" name=\"recaptcha_token\" id=\"wbte_ewb_recaptcha_token\" value=\"\" \/>\n\t\t<input type=\"hidden\" id=\"wbte_ewb_nonce\" name=\"wbte_ewb_nonce\" value=\"657af3244e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/81141\" \/>\n\t\t<p class=\"wbte-ewb-form-row form-row form-row-wide\">\n\t\t\t<button type=\"submit\" class=\"wbte-ewb-btn wbte-ewb-btn--withdrawal button alt\" id=\"wbte-ewb-submit-btn\">\n\t\t\t\tSubmit Withdrawal Request\t\t\t<\/button>\n\t\t<\/p>\n\n\t<\/form>\n\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f00b08 elementor-widget elementor-widget-text-editor\" data-id=\"9f00b08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Returning the goods<\/h3><p>After submitting the application, send the package to us via Smartpost or bring it to our store.<\/p><p><strong>Details needed for sending the package:<\/strong><\/p><p><strong>Recipient:<\/strong> PC &amp; Program O\u00dc<br \/><strong>Recipient&#8217;s mobile number:<\/strong> +372 5150 741<br \/><strong>Recipient&#8217;s e-mail address:<\/strong> <a href=\"mailto:info@matikuld.ee\">info@matikuld.ee<\/a><br \/><strong>Destination:<\/strong> Tallinn T1 Shopping Centre (Peterburi tee 2, Tallinn)<\/p><p><strong>NB!<\/strong> If you ordered via Itella SmartPost, you can return the goods using the same door code you received the package with, by selecting &#8220;Return parcel&#8221; at the SmartPost terminal. Goods ordered from the online store can be returned free of charge via the parcel terminal within 14 days.<\/p><p>Once we have received and inspected the goods, we will contact you and refund your money.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return of goods 1. You have the right to exchange or return a product ordered from the e-shop within 14 days. The 14-day time limit starts from the date of receipt of the product. 2. In order to withdraw from the contract, the Customer must send a withdrawal request to the following e-mail address info@matigold.com. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"page-category":[],"class_list":["post-81141","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return of goods - MATIGOLD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/matikuld.ee\/en\/return-of-goods\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return of goods - MATIGOLD\" \/>\n<meta property=\"og:description\" content=\"Return of goods 1. 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