Frequently asked questions

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Choosing an engagement ring is a beautiful and significant moment that symbolizes the upcoming commitment. At MATIGOLD, we believe that the most important thing to consider when making this choice is your partner’s personality, style, and lifestyle.

An engagement ring is something your partner will wear every day, and it should be an extension of them, reflecting their uniqueness. Think about their daily style: do they prefer a minimalist and modern design, or perhaps something more classical and romantic? Do they frequently wear other jewelry, and if so, what is its style? Does their profession require practicality, or does it allow for a more striking piece of jewelry? Regarding diamonds and other gemstones, it is also worth considering whether they prefer a more discreet shimmer or a bold and eye-catching stone.

In addition to aesthetics, it is important to consider their lifestyle. If they are very active or work a lot with their hands, consider a ring with a lower stone setting or a sturdier mounting to ensure durability and comfort.

Therefore, be attentive, listen to your partner, and try to understand their preferences. This makes choosing an engagement ring not just a purchase, but a declaration of love that tells a story of their uniqueness and your commitment to them.

At MATIGOLD, we see both approaches to choosing an engagement ring, and both have their own charm. There is no single right way—it all depends on the couple’s preferences and wishes.

  • Choosing as a Surprise: A Romantic Gesture

Traditionally, the engagement ring has been chosen by the groom as a surprise. It is a romantic gesture that demonstrates the groom’s commitment and attentiveness to detail. We see this time and again at our shop. In this case, our role is to help the groom understand his future partner’s style, preferences, and lifestyle. We share tips on how to discreetly determine the ring size and which designs might be the best fit. It is a journey where we support the groom to ensure the surprise is perfect and comes from the heart.

  • Choosing Together: A Practical and Personal Experience

A scenario where the groom comes to choose the engagement ring together with his future partner is also becoming increasingly popular. This approach is extremely practical, and the couple can ensure together that the ring is a perfect fit in terms of both size and style. This eliminates any later need for exchanges or resizing.

Regardless of whether it is a surprise project or a joint selection, we ensure that the experience is memorable and the chosen engagement ring symbolizes the couple’s love story in the most beautiful way.

Choosing an engagement ring is an exciting and important step, often born from a spontaneous desire to surprise your loved one. At MATIGOLD, we understand that this decision can come unexpectedly, and we are ready to support you so that you can receive the ring of your dreams as quickly and stress-free as possible.

How does MATIGOLD support spontaneity?

1. Instant selection from our large assortment

Our T1 showroom has an exceptional selection of ready-made engagement rings in various sizes, waiting to be purchased immediately. This is the perfect solution for those who want to make a spontaneous proposal or have found the ring of their dreams from our rich assortment. We invite you to familiarize yourself with our selection, because even if the ring is available immediately, choosing takes time to find the right and perfect piece of jewelry that would perfectly match the style of your loved one.

2. Quick solutions for adjusting or exchanging sizes

Although we have a wide range of sizes, the right size may not always be immediately available. When it comes to ring sizing, it is important to know that we can quickly adjust many designs or, if necessary, offer a ring of the same model in another size. For some designs where adjustment is not possible, we will help you find an alternative model that fits you immediately. Our goal is to find a solution for you as quickly as possible so that your spontaneous plan can come true. This is especially important if you want to completely surprise your loved one and you do not know the exact ring size.

3. Peace of mind and professional support: While the engagement itself may be spontaneous, our professional team will help ensure that the process of choosing and receiving the ring goes as planned. We are here to support you on this journey.

Finding that “one and only” engagement ring is a beautiful journey, and at MATIGOLD we are here to support you every step of the way. We understand that it is not just a purchase, but an emotional and meaningful choice.

Expert advice and personal approach

First and foremost, we focus on personal advice. Our experienced specialists take the time to talk to you and understand your partner’s style, preferences and lifestyle. Does he or she prefer classic elegance or modern boldness? Does their everyday lifestyle require a durable and practical ring or does it allow them to wear a more detailed piece of jewelry? These are the questions we will help you find answers to. We listen carefully to your wishes and advise you on the 4Cs of diamonds (cut, color, clarity, carat), explaining how they affect the brilliance and value of the stone.

A wide selection for everyone’s taste

Our T1 showroom has a large and rich selection of ready-made engagement rings in various designs and colors. This gives you a great opportunity to get acquainted with different styles – from classic solitaire rings to modern rows of stones. We have options for every taste and budget, so you can see and touch different variants with your own eyes. This will help you better visualize what would suit your partner best.

Size assurance and a worry-free experience

We understand that choosing a ring size for a surprise can be a worry. That’s why we offer flexible solutions. Our wide selection of engagement rings is available in a variety of sizes. However, if the ring you choose doesn’t fit perfectly, certain designs allow you to adjust the ring size or exchange it for another size of the same model.

This is a great question that concerns many couples! Should the bride and groom choose identical wedding rings? At MATIGOLD, we see that the answer is clearly no. Although in the past the choice of identical rings was more common, today there are significantly more wishes and options in the world of wedding rings.

Tradition versus personality

Traditionally, wedding rings were often chosen to be identical, symbolizing the couple’s unity and equality. And many couples still choose identical rings for this symbolism – it’s a beautiful way to show that they are one.

But increasingly, we see couples preferring to choose rings that reflect each other’s individual style, taste, and lifestyle, while maintaining a certain consistency. A wedding ring is a piece of jewelry that is worn every day and should be comfortable and close to the wearer’s heart.

At MATIGOLD, we encourage couples to look for harmony, not necessarily identity. This means that the rings don’t have to be exactly the same, but they should match and create a complete picture. Harmony can manifest itself in many ways:

Same metal: For example, both rings are made of yellow gold or white gold, but the design is different.

Similar style: For example, one ring may be classic and the other more modern, but both have a similar minimalist line or the same surface finish.

Related details: Rings may have some common element – ​​such as the same engraving, a similar stone (although different sizes), or a repeating pattern.

Different but complementary: Sometimes couples choose completely different rings that complement each other nicely – for example, the bride’s ring is detailed and the groom’s is simple and massive.

Matching your wedding ring to your engagement ring is important because often, but not always, the two pieces of jewelry are worn together on the same finger. Here are some ways to achieve this:

1. Same metal and style

The easiest and most classic way to ensure a match is to choose a wedding ring in the same metal and style as your engagement ring. Just like the metal tone, style is also important – for example, a minimalist engagement ring often goes well with a wedding ring with clean lines, while a vintage-style engagement ring may need a companion with similar ornamentation.

2. Design harmony

Even if the rings are not exactly identical, their design should create a harmonious whole. This could mean:

Stone placement: While an engagement ring has smaller stones on the sides, an engagement ring may have a similar row of diamonds that continue the same line.

Surface finish: If an engagement ring has a matte or brushed finish, for example, the same finish on a wedding ring can create a nice bond.

Colorful details: If your engagement ring has a rose gold accent, for example, your wedding ring could have a similar detail.

3. Advantages of the acredo Configurator

At MATIGOLD, the acredo configurator is a particularly valuable tool for matching wedding rings. It allows every detail to be finalized:

Visual Preview: You can see on screen how different wedding ring designs will look with your engagement ring. This is a great way to try out different combinations before making a decision.

We always recommend that you come to our T1 showroom with your engagement ring. This gives us the opportunity to provide the most accurate and personalized advice and help you find a wedding ring that will complement your engagement ring and symbolize your love flawlessly.

Yes, it is definitely possible to engrave rings at MATIGOLD, although this option depends on the specific ring brand! We do not perform engraving on site, but this service is available primarily for our German wedding ring brands such as the acredo brand. The engraving is done with a laser, which ensures a clean and high-quality engraving.

Engraving options and favorite quotes

Laser engraving adds a deeply personal and emotional value to a ring, making it a unique keepsake. You can have both text and symbols engraved. The choice of engraving depends on the material of the ring, the design and the size of the engraving surface, and our specialists will be happy to advise you on which engravings are suitable for a particular ring.

Several quotes and ideas that symbolize love, commitment, and unity are popular for engraving among couples:

Classic and romantic quotes: “Forever Yours”, “My Love”, “Yours and Mine”, “Always Together”, “Love is Eternal”, “Heart to Heart”, “Love of My Life”.

Dates and initials: For example, the date of the engagement or wedding anniversary (“25.06.2025”) or the couple’s initials (“A + B” or “A & B”). The names of both partners (“Anna and Peeter”) are also popular.

Short and heartfelt phrases: “My everything”, “One life, one love”, “Our story”, “Yours”, “I love you”, “Infinitely”.

Humorous or personal references: Many couples choose something unique and personal, related to their inside jokes or special memories – a short phrase that is understandable only to the two of them.

Symbols: In addition to text, small symbols, such as a heart (♥), infinity sign (∞), or other meaningful shapes, are also popular.

At MATIGOLD, we will help you find just the right engraving that will make your ring even more special and personalized.

Yes, we definitely offer maintenance and refresh services for our rings! At MATIGOLD, we understand that rings, especially wedding and engagement rings, are everyday companions that come into contact with life and activities. Although gold is a precious metal and diamonds are extremely durable, every piece of jewelry needs care over time to maintain its original shine and beauty.

Care and Refresh: Extending the Life of Your Jewelry

Our maintenance and renewal services are designed to keep your ring looking as beautiful as it did on the first day. We offer:

Polishing and cleaning: For wedding rings ordered from German-made acredo, polishing and cleaning are essential services provided by the manufacturer. Daily wear can leave scratches on the ring and dull its shine. Regular polishing removes surface damage and brings out the original shine of the metal. Professional cleaning removes dirt and oil residues that can reduce the brilliance of diamonds and other stones.

Design Updates and Customization: Our partner acredo, a German wedding ring manufacturer, also offers options to update the design of their own brand rings. This can include, for example, changing the surface finish (matte, polish), changing the color of the metal in certain designs, or adding/changing stones. This allows your ring to evolve with your style while maintaining its symbolic value.

In addition to the services we offer, our store also offers high-quality Town Talk cleaning products for home jewelry care. These products will help you easily maintain the cleanliness and shine of your jewelry between professional maintenance sessions.

Our goal is to provide a long-term partnership and ensure that your ring is always as beautiful and meaningful as the day you chose it. We recommend that you maintain your jewelry regularly.

The turnaround time for custom-made wedding rings at MATIGOLD depends on several factors, but generally you should allow 4-5 weeks from order confirmation.

This timeframe includes both the production of the rings and the transportation from the factory to Estonia. Since our custom-made German wedding rings are created in Germany according to your specifications and the highest quality standards, the production process takes time.

The main factors affecting the completion time are:

Design complexity: Simpler and more classic designs are completed faster than rings that are very detailed or contain specific elements.

Material specifics: For rare metals (such as platinum) or specific stones, the delivery time may be slightly longer, as their sourcing and processing takes more time.

Manufacturer workload: Like any manufacturer, our partner acredo may experience periods when the volume of orders is higher than usual, which may slightly increase the lead time. This usually does not cause major delays.

We always recommend starting your wedding ring selection early enough to avoid last-minute stress. Ideally, you should place your order at least 2-3 months before your planned wedding day, so you have enough time to receive your rings and check the engraving or size if necessary.

Our MATIGOLD specialists will always give you a more accurate estimate of the completion time when you place your order and keep you informed about the progress of your rings.

It’s worth starting your wedding ring search with plenty of time to avoid pre-wedding stress and find the perfect symbols for your union. At MATIGOLD, we recommend starting your search at least 2-3 months before your wedding day, ideally even earlier.

Why this timeframe?

1. Relaxed selection and design process: Wedding rings are something you wear every day. It is an important decision that requires time and consideration. If you choose ready-made rings from our wide selection, you will need time to familiarize yourself with the different styles, metals, profiles and stones. If you want to create completely unique rings using the configurator of our German partner acredo, this will require even more time. You need to consider the design process, where you can put every detail in place with the help of our specialist. Rushing can lead to regrettable choices.

2. Production and delivery time: For custom-made rings, such as acredo products, you need to consider the production time. They are made in Germany according to your specifications, which takes about 4-6 weeks. In addition to production, you also need to consider the delivery time to Estonia. Starting early ensures that your dream rings arrive on time.

3. Sizing and Adjustments: Ring sizes are critical for comfortable wear. While we offer a wide range of sizes, adjustments may be necessary. Some ring designs can be adjusted, others can be exchanged, but some will require a new model if the correct size does not fit. Allowing us time allows us to make any necessary adjustments or help you find a new design without additional stress.

4. Avoiding Pre-Wedding Surprises: Wedding planning is often a stressful time, where unexpected delays are common. Ordering your rings early gives you peace of mind and confidence that one important detail will be ready on time, even if other preparations are delayed.

All in all, starting earlier gives you the opportunity to enjoy the process of choosing wedding rings, make informed decisions, and ensure that your special symbols are ready and perfect for your wedding day.

Choosing a ring, whether it’s an engagement ring, wedding ring or a beautiful ring, is a special moment, but avoiding certain mistakes will help ensure that the joy of this piece of jewelry lasts a long time. At MATIGOLD, based on years of experience, we see some “classic mistakes” that are often made. Knowing them will help you make an informed and correct decision.

Classic mistakes when choosing a ring and how to avoid them

1. Underestimating the size (especially when it comes as a surprise)

This is probably the most common mistake, especially if the ring is chosen as a secret surprise.

Mistake: Thinking the ring size is too big or too small. Men in particular have a tendency to underestimate women’s fingers and choose a ring that is too big.

The result: The ring doesn’t fit, and you have to send it in for resizing, which adds time and stress and ruins the surprise (or initial disappointment). With some designs, resizing is difficult or even impossible, meaning you have to choose a new ring.

How to avoid it: If it’s a surprise, try to borrow your partner’s other ring that they wear frequently (ideally on the same finger) and bring it to us. Be sure to note which finger the ring is worn on. You can also ask your partner’s family or friends for help. If you come together, we will professionally measure the ring size and make sure it is accurate.

2. Ignoring your partner’s style and lifestyle

A ring should be an extension of the wearer, not just a beautiful object.

Mistake: Choosing a ring that you like but may not fit your partner’s everyday style or lifestyle. For example, a ring with a lot of detail and a tall stone may not suit an active person who does a lot of manual work.

Consequence: The partner doesn’t wear the ring as often or feels uncomfortable, which reduces the symbolic value of the jewelry.

How to avoid it: Pay attention to your partner’s everyday jewelry, clothing style, and hobbies. Does he or she prefer minimalist, classic, modern, or vintage styles? Does he or she prefer silver (white gold, platinum) or gold (yellow, rose gold)? The more information you have, the better we can guide you.

  • Materials and diamonds that ensure the longevity and value of the jewelry.

3. Setting a budget that is too tight

Although love is priceless, a ring is still a tangible investment.

Mistake: It is assumed that a high-quality ring must be insanely expensive, or conversely, an unrealistically cheap solution is sought.

Consequence: Forced compromises in design or quality, leading to later dissatisfaction.

How to avoid: Set a realistic budget. At MATIGOLD, we offer a wide price range and help you find the best solution within your budget without making excessive compromises in quality. Often, with minor changes (such as diamond size or gold purity), you can find a suitable alternative.

4. Leaving it to the last minute

A spontaneous decision is great, but when it comes to wedding rings, it’s worth starting early.

Mistake: Leaving the choice of ring to the last minute, a few weeks before the wedding or engagement.

Consequence: Rushing leads to stress, reduces options (especially if the desired size is not in stock), and leaves too little time for necessary adjustments or ordering.

How to avoid it: Start your ring search at least 1-3 months before your planned date. This gives you time to enjoy the process and ensures that the ring arrives on time. At MATIGOLD, we have a large selection of rings that are immediately available, but even with these, having some time to spare gives you peace of mind and the opportunity to consider all your options.

At MATIGOLD, we are here to help you avoid these mistakes and find that “one and only” ring that will bring you joy and symbolize your love impeccably. We invite you to our salon so that we can advise you personally.

Determining the correct ring size is extremely important for a comfortable fit and a pleasure to wear. At MATIGOLD, we fully understand this and offer several options to help you find that perfect size.

Determining Ring Size: The Last but Critical Step

While you can find out the overall size of your ring, it’s important to understand that choosing your ring size is more of an end point than a starting point. This is because the design, shape, width, and thickness of the ring have a significant impact on how the ring fits on your finger. A wider, thicker ring will feel tighter on your finger than a narrower ring of the same size.

That’s why at MATIGOLD we first focus on finding out your preferences in terms of ring design, profile and materials. We are happy to help you in this process and provide personal advice using our wide range of sample rings in different widths and styles. Once you have an initial idea of ​​what you want, we can move on to sizing.

Professional on-site measurement:

Yes, we offer on-site ring measurements in our T1 salon! This is the most accurate and recommended way to determine your ring size. Our experienced specialists use professional measuring tools and take into account all relevant factors:

Accuracy: Professional measuring tools provide the most accurate results.

Specifics are taken into account: The measurement takes into account the shape of the finger, the size of the joints, and also how the ring should fit (either tighter or a little looser).

Trying on different profiles: Especially for custom-made wedding rings, we have sample rings in different widths and profiles. Once we have chosen an initial design idea with you, you can try on different samples to get a feel for how a ring with a specific design and width will fit on your finger. This will give you the most realistic impression and help you choose the exact right size.

How to take your initial measurements at home (with caution!)

While we recommend professional measurement, sometimes it’s necessary to get a rough idea, especially when it’s a surprise. Here are a few methods, but please note that they may not be as accurate:

1. Using an existing ring:

  • The most accurate and hassle-free way to find the right size is to secretly borrow your partner’s ring, which they wear on the finger where the engagement ring is intended. Then bring the ring to our MATIGOLD salon. Our experienced specialists can professionally measure it and help you choose the right size engagement ring directly from our large selection.
  • If secretly borrowing a ring isn’t possible, there’s another clever trick: try on their ring on your finger and mark with a pen where the ring fits on your finger. Then come to our MATIGOLD salon without the ring and we’ll measure your finger at the marked point.
  • You can also place the ring on paper and draw around the inner circle.

Important notes about ring size:

Finger size changes: Fingers are different sizes in the morning and evening, in hot and cold weather, and even after physical activity. The best time to measure is in the middle of the day when your hands are at normal temperature.

Joints: If your finger has a larger joint, you should consider that the ring should fit over it, but at the same time, it should not be too loose on your finger.

We always recommend coming to our salon so we can assist you professionally and ensure that the ring you choose fits perfectly.

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